Service and Repairs
Our reputation rests on the excellence of our products – and the continuous research, design and testing that enables them. We use only the highest-quality parts and the latest assembly and quality control techniques to ensure the reliability and long life of our products. That high standard extends to our service and support capabilities. If you’ve experienced a problem, aren’t satisfied or have a headset in need of repair, let us know.
We are working with a significantly reduced staff in our US headset repair department and ask that you postpone the repair of your headset if it's possible. If it is not possible to delay your repair, please expect the turnaround time to be longer than usual, approximately 2 to 3 weeks. Our headset repair facility in Canada is open. We apologize for this inconvenience and thank you for your understanding given these challenging circumstances.
150 Aviation Ave
Brantford Municipal Airport
Brantford, ON N3T 5L7
Call to obtain an RMA# and return shipping info: